Privacy & Security Notice
Mountaineer Home Medical is committed to protecting the privacy and security of your personal and health information. Information submitted through this website may include protected health information (“PHI”) and will be handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”).
By using this website, you acknowledge and agree that electronic communications and internet transmissions may not always be completely secure. While we use commercially reasonable safeguards to protect your information, no method of electronic transmission or storage can be guaranteed to be fully secure.
Website Services
This website may allow users to:
- Submit referrals
- Request appointments
- Order CPAP resupply supplies
- Make online payments
- Communicate with our staff
Submission of information through this website does not guarantee insurance coverage, product availability, appointment scheduling, or service approval. Additional documentation, physician orders, insurance verification, or clinical review may be required.
Communications Consent
By submitting forms or information through this website, you authorize Mountaineer Home Medical to contact you regarding:
- Orders and resupply requests
- Appointment scheduling and reminders
- Billing and payment matters
- Equipment and therapy compliance
- Customer service communications
Communications may occur by phone, voicemail, text message, email, or other electronic methods unless you request otherwise.
Online Payments
Online payments may be processed through secure third-party payment vendors. Mountaineer Home Medical does not store complete payment card information on internal systems.
Medical Disclaimer
Information contained on this website is provided for general informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. Always consult your physician or qualified healthcare provider regarding medical concerns or treatment decisions.
Non-Emergency Use
This website and associated communications are intended for non-emergency purposes only. Do not use this website to report urgent medical concerns or emergencies. In a medical emergency, call 911 immediately.
Third-Party Services
This website may contain links to third-party websites or services. Mountaineer Home Medical is not responsible for the privacy practices, content, or security of external websites.
Updates to This Notice
Mountaineer Home Medical may update this Privacy & Security Notice periodically. Updated versions will be posted on this website.